Paramount has achieved successful recognition for our superb and innovative approaches to property managment across the spectrum of our services. We are always striving for perfection, whether it is in our food and beverage expertise, housekeeping operations, preventative maintenance, guest service standards, or full resort renovation processes. We have an extensive portfolio of management techniques and sophisticated homeowner property management systems. Click below to see more details about how we do, what we do.
Our long track record in financial review and market share analysis, provides us with crucial capabilities. These include revenue optimization, aggressive sales and marketing perfromance analysis and the ability to evaluate organizational structure to improve core management competencies.
We conduct thorough and regular labor assessments in order to maximize efficiencies. Everything we do is tracked, analyzed and reported:
- Cash Flow Analysis
- Risk Management Evaluation
- Contract/Licensing Review and Analysis
- Report Accountability
When we fully develop properties, PHM completes a facility and amenity evaluation. We provide architectural design/space planning recommendations, along with feasibility study review and commentary.
Along with our project management and human resource capabilities, we produce a financial pre-opening budget, five year performance plan along with sales and marketing initiatives.
Our financial services include regulatory compliance, budget preparation, balance sheet, income statements and critiques. We excel in cash-flow management for the property, as well as asset reconciliation and accountability.
Our cost-control implementation follows a thorough assessment and includes our maintenance study. GAAP compliance with third party CPA audited annual financials and daily, weekly and monthly financial reporting.
We understand our owners very well and realize “transparency” is key to our success in addition to our knowledge, experience and financial management skills. Along with regulatory compliance, budget preparation and reserve analysis, our HOA management services include advanced interactive tools for individual property owners.
We provide profit and loss statements and critiques, cash flow management, asset reconciliation and accountability, along with association board member and homeowner relations. We manage the full affairs of the Association, using online and offline tools. All of this includes extensive and flexible reporting.
Revenue Management is as much an art as it is a science at PHM. Our revenue management team using the latest Revenue Management System (RMS) technology allows us to consistently monitor market demand, while we apply “dynamic” pricing techniques synchronized with innovative marketing strategies, supported by the talent of our Social Media team’s creative campaigns designed to captivate consumers, encourage and enhance brand awareness, drive direct business, maximize RevPAR and steal market share! “We build the pyramid from the ground up.”
We offer comprehensive central reservation services, automated call distribution and virtual CRO. Our process includes extensive reservation sales training. We follow up with rigorous quality assurance, reporting and analysis.
At PHM we are proud of our systemic analysis and attention to data. We start with a market analysis from Smith Travel Star Report, create a marketing plan and optimize our senior management’s contribution to strategy.
From there, we focus on strategic marketing, establishing goals and objectives for sales and catering and plan for maximizing e-Commerce initiatives, by leveraging social media/mobile technologies followed by the initiation and maintenance of Group Rooms Control Systems (GRC). Careful monitoring and management of room inventory, Average Daily Rate (ADR), Occupancy and Total Revenues end up as success and win for the owners, by maximizing profits.
Our carefully selected staff prepares only the highest quality entrees and beverage offerings for our patrons.
- Expertise in all areas of food preparation and personal attendance, including room service.
- Constant analysis of market trends and opportunities to go beyond consumer expectations in both quality of our offerings as well as venues and presentation.
- Quality staff and professional training for food and beverage service.
- Capacity to handle large events as well as the most intimate dining experiences.
- Creative fair matching the many competitive choices in the locations of our resorts, and tiered levels of pricing – while maintaining high quality standards.
Upon implementation of human resources within a property management structure, we first establish organizational purpose, values and goals. We confirm regulatory compliance in all recruiting and orientation. As we establish HR standards and procedures, we employ training and core-value development as part of long-term employee relations. We handle benefits administration, risk management, and all monthly, quarterly and annual reporting.
Our quality assurance establishes and implements departmental QA training programs, and incorporates inspection results with action plans toward strategic goals. Furthermore, we implement preventative maintenance programs, which include a comprehensive checklist. Establishing human resources tracking systems is also part of quality assurance for training and documentation.