About Paramount

We Develop & Manage Successful Properties

Paramount Hospitality was founded in 2001, by a team of professional, veteran hoteliers who have focused on all aspects of the hospitality industry with proven experience in mixed-use properties, hotels, resorts, condo hotels, and vacation ownership properties.

Our team has operated both independent and branded projects. We always exceed expectations by identifying the opportunities necessary to deliver the financial goals associated with ownership and immediately implement the strategies required to deliver success. Our commitment to delivering success is absolute and completely transparent.

Focus on the Bottom Line

Our team of seasoned professionals is always focused on driving revenue through every possible avenue, for each property. We implement cost-saving methods operationally without sacrificing service standards, optimize day-to-day revenue management always maximizing RevPAR, and enhance capture ratio in food & beverage. These are only a few methods we use to maximize revenue and minimize cost.

Our Properties Stand Out Amongst the Competition

At Paramount, we know that understanding the existing market and each property’s competitive set better than they know themselves is the secret to stealing market share and re-positioning each asset to make strides over the competition. We pride ourselves on having leadership that knows how to position our properties in achieving solid growth and increasing yearly revenues, in the most competitive markets. Our expertise is quite diversified with experience in managing:

  • Hotels
  • Resorts
  • Condo Hotel (Various mixed-use projects)
  • Vacation Ownership (Timeshare)
  • Properties with Large Conference Centers & Meeting Spaces
  • Condominium and Association Management

Personalized Attention & Approach to Each Property

We take an individualized approach to each property and perform a SWOT (Strengths, Weaknesses, Opportunites, and Threats) analysis of each property. Once we understand the marketplace, positioning, existing needs and opportunities, we develop a comprehensive plan for management, including marketing and sales. We tailor our approach to each property. Our combined management and marketing experience gives us the ability and determination to maximize return on investment for the property.

Known Brands We’ve Worked With

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Executive Team Bios

Marco A. Manzie, CHA, CAM
Founder/President – Paramount Hospitality Management, LLC. | More →

marco manzie

A successful and respected 41-year veteran of the Hospitality Industry and driven by his “hands-on” operational knowledge and leadership ability, Marco Manzie has built Paramount Hospitality Management (PHM) from “the ground up” into a thriving and award-winning company since its inception in 2001. Recently listed in the 2018 Hotel Business Green Book and Market Guide as one of the Top 100 Hotel Management Companies, PHM is poised and ready for pending growth and future projects in the 2018 pipeline and beyond. Through the growth of PHM Marco has experienced and mastered all aspects of hotel acquisition and development including but not limited to budgeting, repositioning, new design and conceptual planning, architecture and construction – he is engaged at every level. His expertise in “mixed-use” hotels has afforded PHM a unique niche and special recognition throughout the industry. He has evolved the company from a third-party contract management company into procuring equity stake in projects.

In 1992, as Co-founder and President Marco had built another hotel management company called, Vacation Break Management, which was part of VBUSA a NASDAQ publicly traded company. His ability to develop and establish new standards for the interval ownership resort industry was the motivation for a larger NYSE company’s acquisition of VBUSA by what would later be known as Wyndham Vacation Club.

Marco’s vast knowledge of the industry found its roots working and learning in all departments climbing his way up the management ladder. Eventually Marco would hold executive positions with major brands such as Park Hyatt, Hilton, Stouffer Hotels and ITT Sheraton.

Mr. Manzie is a Certified Hotel Administrator (CHA) and Condominium Association Manager (CAM) Licensed in the State if Florida. He is an honored and active Board Member for the prestigious University Of Central Florida’s Rosen College of Hospitality Management since 2013. The Rosen College has recently been ranked No. 2 in the world as a hospitality and hotel management school, according to CEOWORLD Magazine. Marco is also an acclaimed speaker on Hospitality Operations at numerous industry-related conferences. PHM is a proud family-owned business. Both Marco’s son Marco and his daughter Brittany are active executives contributing to the success and continued growth of the company.

Other awards, honors and accomplishments include:

  • ITT Sheraton General Manager of the Year Award
  • Achieving the prestigious coveted AAA four-diamond rating (the only “airport” franchised property in North America to receive this distinction).
  • ITT Sheraton’s Food & Beverage Operations of the Year.
  • ITT Sheraton Bronze Award for Sales & Marketing – under Mr. Manzie’s leadership for notable achievements in sales & marketing including: promotional materials, advertising collateral, rooms merchandising and quality assurance.

Robert J. Haywood, CAM
Corporate Controller | More →

Robert HaywoodRobert Haywood joined Paramount Hospitality Management in February of 2008 as Corporate Controller accumulating over 18-years’ experience in the hospitality industry. Mr. Haywood’s primary responsibility is to oversee all aspects of the company’s financial operations including: processing over $50 million in gross revenue annually, free of any major deficiencies, verified by third-party audits, all conducted in accordance with GAAP and Uniform System of Accounts (USALI) standards and with less than 1% in write-offs. He also oversees all Legal, PCI compliance, Insurance and Information Technology /Telecommunication matters for the company including all local, State and Federal licensing. He manages these operations in a centralized environment for all affiliated entities including: PHM, the resorts, resorts’ rental operations and the Homeowner’s Associations. His insightful ability in identifying opportunities to enhance efficiencies and related savings has consistently resulted in realizing or exceeding our financial expectations.As Area Director of Operations for Cypress Hotel Management, he supervised operational and financial performance for 6 hotels. His analytical skills and technical proficiency soon elevated him into the role of Controller for Cypress Hotel Management. Robert continued to supervise the accounting departments and financials for multiple properties, including both traditional hotels and condo-hotels; consequently, Robert possesses vast experience with traditional hotels/ resorts, HOA and mixed-use, full-service property accounting practices and procedures.Robert received his formal education at Valdosta State Technical College in Georgia and Valencia College. He is also a licensed Community Association Manager in the State of Florida (CAM) and a member of Central Florida Hospitality Financial & Technology Professional (HFTP).

Mitch H. Berman
V.P. Sales & Revenue Management | More →

Mitch BermanMitch Berman joined Paramount Hospitality Management in October of 2001 as Vice President of Sales, Marketing and Revenue Management. His knowledge is deeply rooted in “hands-on” experience, educating, supporting, guiding and directing multiple properties through the evolution of e-commerce, marketing and revenue optimization, over the past three decades. While holding the position of Vice President of Revenue Management for Boykin Management (NYSE – BOY), he was responsible for approximately 30 properties, each affiliated with such major brands as Marriott, Hilton, Radisson, Choice and IHG.As Vice President of Revenue Management for GF Management, a privately held company with about 50 hotels in the US, consisting mostly of Starwood, Hilton, Radisson and Holiday Inn branded properties, Mitch assisted in the conversion process of a portfolio of seven former Harley Hotels into three Sheraton properties, two Radissons, a Clarion, and a Ramada. He also supervised the technology conversion, installation, configuration and training of the PMS-CRS integration for each property.As Director of Revenue Management for Servico Hotels & Resorts (NYSE – SER), Mitch was responsible for more than 150 hotels under 13 flag affiliations in 35 states, Canada and Europe. He orchestrated the pricing, inventory management and electronic distribution for all Servico and IMPAC properties until the merger of the two companies in January 1999. Prior to that, Mr. Berman held the position of Vice President of Sales and Marketing for Vacation Break Management (NASDAQ – VBUSA) and Corporate Director of Travel Industry National Accounts for Carnival Hotels & Resorts.Mitch is a licensed Community Association Manager in the State of Florida and was General Manager through the pre-opening and opening stages of the 432-suite Floridays Resort in Orlando, FL. He holds both General Manager and Revenue Management certification from the Hilton Hotel Corporation.

Melissa Conn, MBA
Director of Marketing and eCommerce | More →

Melissa ConnMelissa is an executive-level marketing professional with more than 15 years of experience in advertising, public relations, SEO, SEM, email, social media, web development, big data and analytics. She originally joined the Paramount Hospitality 2013. Melissa has worked in a variety of industries from economic development, medical, real estate, investment, and transportation and brings a unique view and understating of e-commerce to her role. Her case studies on social media growth and development have been published in hospitality magazines and she’s lead marketing teams to win Addy works for best campaigns.