Company Info

hospitality management floridaMeet Our Veteran Team

Paramount Hospitality Management (PHM) offers superb and highly competent daily management of properties throughout the world. Our veteran staff has partnered in hotel ventures from the drawing board, through the critical opening stages, and for the long-term success of the property.

We team with developers and hotel franchises making the dream and successful operation of specialty properties a reality.

Executive Team And Bios

Marco A. Manzie, CHA, CAM
Founder & President

marco manzieWith over 38 years in the Hospitality Industry, Marco epitomizes strong leadership. Known for his “hands-on” style and managing successful properties with respected hotel chains such as Park Hyatt, Stouffer, Hilton and Sheraton, the scope of his accomplishments and awards over the years are a testament to the direct tutelage received while working for some of the most respected leaders in the industry such as Mr. Michael J. Chadwick and Mr. Peter J. Temmling. Hand-picked by Mr. Chadwick as General Manager of The Continental Companies’ (TCC) managed property called, “The Sheraton Design Center” (1989-1994), Marco turned a distressed property into an award-winning hotel and was named ITT Sheraton’s General Manager of the Year in 1991 for outstanding leadership. While having mastered all aspects of each and every department throughout his distinguished career. He has overseen mature properties, as well as “ground-up” development. He understands how to elevate a resort experience beyond the mediocre into exceeding the guest’s experience and he understands what it takes, financially and operationally, to make that happen. Whether it is the running of a “traditional” hotel or managing the intricacies of condo/hotels or vacation ownership, Mr. Manzie approaches each project with a passion and professionalism unmatched in the industry.Mr. Manzie is a Certified Hotel Administrator (CHA) and Condominium Association Manager (CAM) Licensed in the state of Florida. He is an active Board-member for The University of Central Florida’s Rosen College of Hospitality Management since 2013. Marco is an award-winning speaker on Hospitality Operations for several Hospitality Industry conferences. He also served as an active, appointed member of the Tourism Marketing Advisory Committee of the Greater Fort Lauderdale Convention & Visitors Bureau, which determines the marketing dollars spent on tourism for Broward County. Mr. Manzie’s company is successfully managing 3-award winning resorts in Orlando, Florida. His expertise in the hospitality industry has allowed him to apply his skills in managing successful openings, both operationally and financially. The properties have become leaders in this very competitive market, and have consistently exceeded a 100% RevPAR index by the second year of operating each respective property. Marco has proven his ability to take properties experiencing a myriad of challenges through a complete turnaround, making them profitable and successful. Various distinctions have accompanied the success of PHM including: Floridays Resort being rated the #1 Family-friendly hotel by TripAdvisor’s Travelers’ Choice in the entire USA for 2013 & 2014. As Co-Founder and President of Vacation Break Management, a subsidiary of the publicly traded company, Vacation Break USA, Mr. Manzie was responsible for all aspects of design, development, the resorts’ operations and financial success. Under Marco’s leadership, the company expanded to six award-winning properties, prior to being sold to Fairfield Communities (now known as Wyndham). Mr. Manzie continues to be recognized for his hospitality accomplishments, as an active member of the Les Aimes d’Escoffier Society of Chicago & Orlando and the Confrerie de la Chaine des Rotisseurs in Fort Lauderdale.

Other awards, honors and accomplishments include:

  • ITT Sheraton General Manager of the Year Award
  • Achieving the prestigious coveted AAA four-diamond rating (the only “airport” franchised property in North America to receive this distinction).
  • ITT Sheraton’s Food & Beverage Operations of the Year.
  • ITT Sheraton Bronze Award for Sales & Marketing – under Mr. Manzie’s leadership for notable achievements in sales & marketing including: promotional materials, advertising collateral, rooms merchandising and quality assurance.

Robert J. Haywood, CAM
Corporate Controller

Robert HaywoodRobert Haywood joined Paramount Hospitality Management in February of 2008 as Corporate Controller accumulating over 18-years’ experience in the hospitality industry. Mr. Haywood’s primary responsibility is to oversee all aspects of the company’s financial operations including: processing over $50 million in gross revenue annually, free of any major deficiencies, verified by third-party audits, all conducted in accordance with GAAP and Uniform System of Accounts (USALI) standards and with less than 1% in write-offs. He also oversees all Legal, PCI compliance, Insurance and Information Technology /Telecommunication matters for the company including all local, State and Federal licensing. He manages these operations in a centralized environment for all affiliated entities including: PHM, the resorts, resorts’ rental operations and the Homeowner’s Associations. His insightful ability in identifying opportunities to enhance efficiencies and related savings has consistently resulted in realizing or exceeding our financial expectations.As Area Director of Operations for Cypress Hotel Management, he supervised operational and financial performance for 6 hotels. His analytical skills and technical proficiency soon elevated him into the role of Controller for Cypress Hotel Management. Robert continued to supervise the accounting departments and financials for multiple properties, including both traditional hotels and condo-hotels; consequently, Robert possesses vast experience with traditional hotels/ resorts, HOA and mixed-use, full-service property accounting practices and procedures.Robert received his formal education at Valdosta State Technical College in Georgia and Valencia College. He is also a licensed Community Association Manager in the State of Florida (CAM) and a member of Central Florida Hospitality Financial & Technology Professional (HFTP).

Mitch H. Berman
V.P. Sales & Revenue Management

Mitch BermanMitch Berman joined Paramount Hospitality Management in October of 2001 as Vice President of Sales, Marketing and Revenue Management. His knowledge is deeply rooted in “hands-on” experience, educating, supporting, guiding and directing multiple properties through the evolution of e-commerce, marketing and revenue optimization, over the past three decades. While holding the position of Vice President of Revenue Management for Boykin Management (NYSE – BOY), he was responsible for approximately 30 properties, each affiliated with such major brands as Marriott, Hilton, Radisson, Choice and IHG.As Vice President of Revenue Management for GF Management, a privately held company with about 50 hotels in the US, consisting mostly of Starwood, Hilton, Radisson and Holiday Inn branded properties, Mitch assisted in the conversion process of a portfolio of seven former Harley Hotels into three Sheraton properties, two Radissons, a Clarion, and a Ramada. He also supervised the technology conversion, installation, configuration and training of the PMS-CRS integration for each property.As Director of Revenue Management for Servico Hotels & Resorts (NYSE – SER), Mitch was responsible for more than 150 hotels under 13 flag affiliations in 35 states, Canada and Europe. He orchestrated the pricing, inventory management and electronic distribution for all Servico and IMPAC properties until the merger of the two companies in January 1999. Prior to that, Mr. Berman held the position of Vice President of Sales and Marketing for Vacation Break Management (NASDAQ – VBUSA) and Corporate Director of Travel Industry National Accounts for Carnival Hotels & Resorts.Mitch is a licensed Community Association Manager in the State of Florida and was General Manager through the pre-opening and opening stages of the 432-suite Floridays Resort in Orlando, FL. He holds both General Manager and Revenue Management certification from the Hilton Hotel Corporation.

William R. Chyle
Director of Facilities

Bill ChyleBill joined Paramount Hospitality Management (PHM) in January of 2008 as our Corporate Director of Facilities. Representing ownership and management, he has managed all phases of both renovations and new built construction for the company. He is responsible for all aspects of Engineering including: financials, mechanicals, vendors, subcontractors, and everything necessary to protect, maintain and ensure the preservation of the properties and all company assets. Prior to joining PHM Bill supervised new built construction projects in Las Vegas including Treasure Island Hotel & Casino, The Venetian Hotel & Casino and Bellagio Las Vegas. A Journeyman and Master Electrician, he has over 40 years of proven experience in construction management including all aspects of electrical, plumbing, HVAC, carpentry and overall owners rep in project management.

As Chief Electrician of the Luxor Hotel & Casino for 14 years, Bill supervised the Engineering Department, maintaining all areas of the property and ensuring its physical integrity and safety for the millions of valued guests each year. Prior to his prestigious tenure at the Luxor Hotel & Casino, Bill held similar positions at the following properties:

  • Stardust Hotel & Casino
  • The Dunes Hotel & Casino
  • Treasure Island – Pre-opening construction
  • The Venetian – Pre-opening construction
  • The Bellagio – Pre-opening construction

Prior to Las Vegas, Bill was contracted by Forrest Electric in NYC assigned as a Journeyman Master Electrician to ensuring the safe installation of all electrical systems and equipment on major projects in Lower Manhattan.

For six years prior he was General Forman for Kaiser-Frazer Corporation maintaining all power to a coal gasification plant in Beulah, ND. Opened in 1984, he supervised a team 33 specialists.

Bill received much of his administrative experience supervising, maintaining and installing electrical equipment in high-rise buildings all over Manhattan and during the time spent as General Forman, supervising new construction, which included: interpreting blue prints, ordering materials, managing payroll, managing sub-contractors and overseeing 30 electricians. Bill received his formal education at North Dakota State College of Science and is licensed and also a certified pool operator (CPO).

Charles Simikian
Director Of Human Resources

Simikian HR headsot

Chuck Simikian is an experienced, certified Human Resources leader with over 20 years of progressive Hospitality HR specializing in hotels, resorts and themed park entertainment experience. Chuck is highly proficient in developing, coaching and implementing innovative recruitment and retention strategies. His regulatory knowledge emanate from his formal background, which includes SPHR (Senior Professional of Human Resources) and SHRM (Society for Human Resources Management) Certifications as well as a CGSP (Certified Guest Service Provider). Chuck joins PHM after holding HR executive leadership roles with Brighton Management, LLC, GINN Resorts & Development Co., Westgate Resorts and Universal Orlando Resort, where he lead the staffing initiatives for the hiring of over 3,000 additional employees and coordinating and supporting HR initiatives for another 10,000 associates, while Isles of Adventure and City Walk were added Universal’s collection of venues. Chuck holds a Bachelor of Arts in Speech Communications from Penn State University.

Jon McMillian
Director of Marketing and eCommerce

jon mcmillian Jon is an executive-level marketing professional with more than 15 years of experience in advertising, public relations, SEO, SEM, email, social media, product development, product marketing, big data and analytics. Jon joined the company in Dec. 2015 and hails from the casino industry where he has held various leadership roles with Tropicana, Eldorado and MTR Gaming. Jon has won various awards throughout his career including a Gold Addy award for design of an internet marketing campaign, a PICA award for design/print small catalog, an Apex award for Best One-of-a-Kind Online Publication, Airman of The Quarter – 5th Bomb Wing @ Minot AFB and a Golden Gavel Award for Community Service. Jon is a Department of Defense Information School graduate and is DOD Public Relations Certified, SQL Certified, possesses a DOD Journalism Accreditation and is a Google Analytics Academy Graduate.